Privacy Policy
Last updated: September 17, 2026
Kosin's Glass, L.L.C. ("Kosin's Glass," "we," "us," or "our") respects your privacy. This policy explains how we collect and use information when you visit our website, request an estimate, contact us, or communicate with us by text message.
Information We Collect
We collect information you choose to provide when you request information or glass services, including:
- Your name, phone number, email address, service address, and ZIP code.
- Vehicle or project details, glass measurements, photos, insurance information, and other information you provide about your service needs.
- Your messages, appointment details, communication preferences, and any text-message consent or opt-out requests.
Our website and service providers may also collect technical information, such as your IP address, browser or device information, pages visited, referring website, and interactions with the site. Cookies and similar technologies may be used to operate the site, understand website usage, and connect an inquiry with the page or referral that brought you to us.
How We Use Your Information
We use information to respond to your questions, prepare estimates, discuss glass repair or replacement options, coordinate appointments and service, assist with insurance-related requests, provide customer support, and maintain records of our communications. Website usage information helps us operate, protect, and improve the website and understand how customers find our services.
If you opt in to text messages, we use your mobile number and related information to communicate about your request, estimate, scheduling, and service follow-up. Consent to receive text messages is not a condition of purchase.
How We Share Information
Kosin's Glass does not sell or share consumer information with third parties for marketing or promotional purposes. Mobile information, text messaging opt-in data, and consent will not be shared with third parties or affiliates for marketing or promotional purposes.
We may use providers to support our website, forms, communications, and service operations. These providers may process information only as needed to provide services on our behalf, not for their own marketing. We may also disclose information when required by law or when necessary to protect rights, safety, or the security of our services. These operational disclosures do not authorize third-party marketing use of your information or text-message consent.
Text Messages and Opt-Out Instructions
You can opt out of text messages at any time by replying STOP to a message you receive from Kosin's Glass. Send the reply to the same number that sent you the message. Message frequency varies, and message and data rates may apply.
For messaging help, reply HELP, call 517-545-7772, or email sales@kosinsglass.com. You may also contact us to discuss your communication preferences or ask questions about your information. See our SMS Terms for additional messaging details.
Your Privacy Choices
You may choose not to provide optional information, although we may need certain details to respond to your request or provide a service. Contact us using the details below to ask about the information you have provided, request a correction, or discuss a deletion request. We may need to verify your identity and retain information needed for service records or legal obligations.
You can manage cookies through your browser settings. Blocking cookies may affect some website features.
Updates to This Policy
We may update this policy as our services or practices change. The date at the top of this page identifies the latest revision.
Contact Us About Privacy
If you have questions about this policy, our use of your information, or your privacy choices, contact:
Kosin's Glass, L.L.C.
222 W Grand River Ave
Howell, MI 48843
Phone: 517-545-7772
Email: sales@kosinsglass.com
